"Protecting Our Environment Everyday" Serving Nassau and Suffolk Counties Since 1974!

Help Cesspool & Sewer-Logo
This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.
,
This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.
This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.
,
This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

FAQ

Help Cesspool & Sewer FAQs

Proudly serving LI for almost 50 years | 24/7 Emergency Service | Competitive Prices

Proudly serving LI for almost 50 years

24/7 Emergency Service

Competitive Prices

This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
This is a placeholder for the Yext Knolwedge Tags. This message will not appear on the live site, but only within the editor. The Yext Knowledge Tags are successfully installed and will be added to the website.

Help Cesspool & Sewer FAQ

Have a cesspool or sewer related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Should I schedule drain cleaning annually, even if I don’t have a clog?

    Yes, absolutely. Nobody likes emergencies. Often times this can be more costly for both you and the drain cleaning contractor than just simply being proactive. Annual drain cleaning for homeowners is one of the best ways to maintain healthy home plumbing and prevent clogs in the future, even if your drains haven’t shown any signs of a clog. If your home is more than 30 years old or clogs occur tend to occur more frequently, we strongly recommend scheduling preventative maintenance. You should also call for drain cleaning when moving into a new house.


    For commercial properties, especially restaurants, laundromats, and other businesses that operate their plumbing on a constant basis. Call us to schedule your monthly or quarterly drain cleaning or grease trap cleaning in Nassau County, NY!

  • Won’t liquid drain cleaners such as Liquid Plumber or Drano unclog my drain or even prevent it from clogging in the first place?

    No, no, no! No professional drain cleaning company, or plumber, recommends using store-bought 'drain cleaners' and this is NOT because we want your business. It’s because these are not very effective methods and, oftentimes, can cause more damage than good.  


    We understand it can be tempting to buy these store-bought drain cleaners, but trust us when we tell you they are just a “quick fix” and you’re really not fixing your problem. Call our office today to schedule a drain or grease trap cleaning Nassau County, NY has relied on for years! 

  • What exactly is a sewer video inspection and when would I actually need one?

    A sewer line video inspection is the use of a waterproof camera that is professionally scoped down and through the sewer lines and other underground pipes to search for plumbing problems such as clogs, deteriorated pipes, or any other obstruction. A sewer line camera inspection can find, diagnose and pinpoint exactly what and where the issue is and correct the problem in the fastest and most efficient manner possible. 


    Most experts advise you to schedule an inspection if your home is more than 30 or 40 years old.  This is due to the fact that older homes often have aging, clay-fired pipes that are vulnerable to root intrusion, but even newer homes may be connected to an older sewer line. Whenever moving into a new home, always schedule a sewer line inspection prior to purchasing the home. This could save you money down the road and prevent problems in the near future. 


    Of course, there are emergency situations that nobody likes to be in, but sometimes require the use of a sewer video inspection. If you find yourself in need of cesspool cleaning in Nassau County, NY then give our office a call today. 

  • Will my homeowner’s insurance cover sewer repair or sewer replacement?

    Unfortunately, your homeowner’s insurance probably does not cover sewer repairs or cesspool pumping. Regardless of the fact that a sewer backup or leak can happen in an instant, it’s oftentimes the result of natural wear and tear that took many years to happen. Some insurance companies do provide coverage for you in the event of a sewer repair/replacement; however, most do not. We have been relied upon for cesspool pumping in Nassau County, NY for years and are ready to help. 

  • What sets Help Cesspool & Sewer LLC apart from competition ?

    We have prompt 24/7 emergency response service, competitively priced sewer maintenance, clean and green environmental awareness, fantastic customer service, and friendly staff. With over 50 years of septic cleaning experience, we offer some of the fastest cesspool pumping Nassau County, NY has to offer.

  • How often does my cesspool need to be pumped?

    According to the United States EPA, “The average household septic system should be inspected at least every 3 years by a septic service professional. Household septic tanks are typically pumped every 3 to 5 years. Alternative systems with electrical float switches, pumps or mechanical components should be inspected more often, generally once a year. A service contract is important since alternative systems have mechanized parts.”


    Remember, not all cesspools, septic systems, households, or businesses are created equal! Factors such as household size, septic tank size, the volume of solids in wastewater, and the total wastewater generated influence the frequency of septic pumping in a major way. For example, a couple living in a single-family home who both go to work during the day and flush only toilet paper and nothing else is probably going to have a less frequent amount of pumping than a family of five who is home most of the day and flush the toilets much more often.


    To schedule the cesspool pumping Nassau County, NY relies on, give us a call today!

  • How will I know if my cesspool needs to be pumped?

    Luckily there are some very easy signs to show you that your septic tank may be getting full. One of these signs is gurgling noises coming from your sinks or toilets (this could also mean that you have a clog or potential sewage backup). Some other signs include pooling water around your drains, slow drains, and a bad odor.


    An overly healthy-looking lawn is another sign. This one might surprise you, but the grass over your septic tank should look the same as the grass everywhere else on your lawn. If it’s looking overly lush and green in that area alone, this could indicate that your septic system is leaking liquids and either needs to be pumped or checked for leaks. Call us today to schedule an inspection or cesspool pumping in Nassau County, NY right away before the stench starts!

  • I am a business owner. How do I properly maintain and clean a grease trap?

    We’re so glad you asked! Grease traps are very messy and the last thing you want as a business owner is to shut your doors to take care of any emergency situations. To avoid this, there are actually a lot of things you can and absolutely should do:


    1. Educate your employees on how to properly handle grease and food waste. Scrape food off of plates into the trash before rinsing to avoid washing the waste into your grease trap. Also, use drain covers in the sinks to capture debris and never pour grease down the drain.
    2. The grease trap should be periodically examined for wear or damage. The gasket sealing the grease trap lid may need to be replaced if you notice any smells coming from the trap itself.
    3. Have your grease trap serviced regularly by a professional and knowledgeable service technician like us. We do this every single day! Our grease trap cleaning in Nassau County, NY is preventative maintenance that will help you avoid any costly backups or overflows. During this service, we can also inform you of any visible damage needing repair or attention. We can’t stress enough how important this is to your business. If a customer walking into your establishment gets a whiff of this unpleasant odor, there’s a good chance they’ll walk right back out.
  • How do I know if my grease trap is full?

    You’ll know when your grease trap is full by looking for several signs. The first one is that the drainage is backed up or moving slowly. Over time, the trap starts to get full of dense grease so proper, regular maintenance is key here to avoid any emergencies. Normally, when you look into the trap you can see inside but when the trap is full, excess grease stiffens at the top.


    You’ll also be able to spot a potential problem when the grease is about 25% or more of the total liquid depth. A foul smell coming from the kitchen can be another sign. Another sign is when you find grease in unfamiliar places such as sinks, sewer pipes, water lines, and other places that grease should not be found. Sometimes, it’s simply just time. Think about the last time you had professional grease trap cleaning in Nassau County, NY. If it’s been 90 days or more, it’s probably time to call us and have it cleaned!

  • How long can I expect my septic system to last?

    A properly installed and maintained system should perform well and last approximately 15 to 40 years or more. However, without proper maintenance such as our cesspool pumping in Nassau County, NY, the life of the system will start to decrease. Repetitive water use in excess of the designed flow will also shorten the overall life of the system. Call us today for an inspection. This will help you to avoid what could be a very expensive repair or new system in the near future.

Share by: